Terms & Conditions
Effective Date: September 3, 2026
These Terms & Conditions govern your use of the A Stay Away LLC website, including information about our vacation rentals, direct-booking services, property-management services, owner resources, and other features made available through this website.
By accessing or using this website, submitting an inquiry, or initiating a reservation through the website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About A Stay Away
A Stay Away LLC provides vacation-rental accommodations and related property-management services in Southwest Florida.
Certain website functions, including availability, pricing, reservations, payments, guest information, and owner-portal services, may be provided through third-party platforms and service providers.
2. Website Use
You may use this website for lawful personal or business purposes related to:
- researching available vacation rentals;
- checking availability and pricing;
- making or managing a reservation;
- contacting A Stay Away;
- requesting information about property-management services; and
- accessing authorized owner resources.
You may not misuse the website, attempt to gain unauthorized access to systems or accounts, interfere with website operation, submit fraudulent information, or use automated tools to scrape or reproduce website content without permission.
3. Vacation Rental Information
We make reasonable efforts to ensure that property descriptions, photographs, amenities, rates, availability, and other information displayed on the website are accurate and current.
However, property conditions, furnishings, amenities, availability, and other details may change. Minor differences between photographs or descriptions and the property at the time of a stay do not necessarily constitute a material misrepresentation.
If an error materially affects a reservation, please contact A Stay Away so the matter can be reviewed.
4. Availability and Pricing
Availability and pricing displayed on the website may change until a reservation is completed and confirmed.
Rates may vary based on dates, length of stay, occupancy, seasonality, demand, property rules, applicable promotions, and other factors.
A reservation may include charges such as:
- nightly rent;
- cleaning charges;
- applicable taxes;
- pet charges, when applicable;
- additional guest or service charges, when applicable; and
- other charges disclosed before booking.
The total price presented during checkout controls over preliminary prices displayed elsewhere on the website.
A Stay Away reserves the right to correct obvious pricing, availability, or technical errors before a reservation is finalized.
5. Reservations and Booking Confirmation
Submitting dates or entering guest information does not by itself create a confirmed reservation.
A reservation becomes confirmed when the applicable booking process has been completed and confirmation has been issued.
Guests are responsible for reviewing all reservation details before completing a booking, including:
- property;
- arrival and departure dates;
- number of guests;
- pricing and fees;
- cancellation terms; and
- applicable property or booking rules.
Reservations made through third-party listing sites or travel platforms may also be governed by the terms and policies of those platforms.
6. Rental Agreement
Certain reservations require acceptance of a separate Rental Agreement.
The Rental Agreement governs the specific stay and may contain additional requirements concerning occupancy, pets, check-in and check-out, property rules, damages, security deposits or holds, prohibited conduct, cancellations, and other reservation-specific matters.
If there is a conflict between these website Terms & Conditions and a signed or accepted Rental Agreement concerning a particular reservation, the Rental Agreement controls for that reservation.
7. Payments
Payments may be processed through third-party payment processors, booking platforms, or reservation-management providers.
A Stay Away does not necessarily receive or store complete payment-card information directly.
Guests are responsible for providing accurate billing information and ensuring that authorized payments can be processed according to the payment schedule disclosed during booking.
A reservation may be subject to cancellation or other action if a required payment cannot be processed.
8. Cancellations and Refunds
Cancellation and refund terms are disclosed during the booking process and may also appear in the applicable Rental Agreement.
Cancellation rules may differ depending on the property, booking channel, reservation dates, promotion, or other booking conditions.
For reservations made through a third-party platform, the cancellation policy associated with that platform or reservation may apply.
Refund eligibility is determined according to the cancellation terms that applied when the reservation was confirmed.
9. Guest Responsibilities
Guests are responsible for complying with the rules applicable to the reserved property and for ensuring that members of their party and invited visitors also comply.
Guests may be responsible for additional charges resulting from matters such as:
- damage beyond ordinary wear;
- unauthorized guests;
- unauthorized pets;
- excessive cleaning;
- smoking or prohibited activity;
- lost or damaged property;
- violation of occupancy or community rules; or
- other charges authorized under the applicable Rental Agreement.
Nothing in this section creates a charge that is not otherwise permitted by the applicable reservation terms or law.
10. Pets
Pet policies vary by property.
A property identified as pet-friendly may still have limitations relating to the number, type, size, behavior, or approval of animals and may require additional charges.
Guests are responsible for reviewing the applicable property's pet policy before booking.
Nothing in these Terms is intended to limit rights concerning service animals or other legally protected accommodations.
11. Property Management Services
Information on this website concerning property-management services is provided for general informational and marketing purposes.
Submitting a consultation request, inquiry, or other form does not create a property-management relationship.
Property-management services begin only after the parties enter into an applicable written management agreement.
If a property-management agreement conflicts with these website Terms concerning management services, the written management agreement controls.
12. Owner Portal
Access to the A Stay Away Owner Portal is limited to authorized users.
Portal credentials are personal and should not be shared with unauthorized persons.
Information available through the portal may depend on the permissions assigned to the individual user and the services covered by the applicable property-management agreement.
13. Third-Party Services and Links
The website may use or link to third-party services for functions such as reservations, payments, maps, analytics, communications, owner access, social media, and other website features.
Those third parties may operate under their own terms and privacy practices.
A Stay Away is not responsible for the independent operation, availability, security, or content of third-party websites or services except to the extent required by applicable law.
14. Intellectual Property
Unless otherwise stated, the website's branding, written content, original graphics, layout, and other original materials are owned by or licensed to A Stay Away LLC.
You may view and use website content for personal, non-commercial purposes related to evaluating or using A Stay Away's services.
You may not reproduce, republish, sell, distribute, or commercially exploit website content without authorization.
Third-party trademarks, photographs, software, and other materials remain the property of their respective owners.
15. Submitted Information
When you submit information through a contact form, booking form, inquiry form, newsletter form, or other website feature, you represent that the information you provide is accurate to the best of your knowledge.
Our collection and use of personal information are addressed in our Privacy Policy and Cookie Policy.
16. Website Availability
We work to keep the website functional and available, but uninterrupted access cannot be guaranteed.
The website or individual features may occasionally be unavailable because of maintenance, software updates, third-party outages, internet conditions, security measures, or circumstances outside our reasonable control.
17. Disclaimer
Website information is provided for general informational and transactional purposes.
Except for warranties or obligations that cannot legally be excluded, the website is provided on an "as available" basis.
Nothing in these Terms limits any rights or remedies that cannot be waived under applicable law.
18. Limitation of Liability
To the extent permitted by applicable law, A Stay Away LLC will not be liable for indirect, incidental, special, exemplary, or consequential damages arising solely from use of or inability to use this website.
Liability relating to a particular vacation-rental reservation is also subject to the terms of the applicable Rental Agreement, booking agreement, and applicable law.
Nothing in these Terms excludes liability where exclusion or limitation is prohibited by law.
19. Privacy and Cookies
Use of the website is also subject to our:
These documents explain how information is collected and processed and how visitors can manage applicable privacy and cookie preferences.
20. Changes to These Terms
A Stay Away may update these Terms & Conditions from time to time to reflect changes in the website, services, business practices, or legal requirements.
The current version will be posted on this page with an updated effective date.
Changes do not retroactively alter the contractual terms of a reservation that was already confirmed unless permitted by the applicable agreement and law.
21. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
22. Contact Us
Questions regarding these Terms & Conditions may be directed to:
A Stay Away LLC
5005 W. Laurel St, Suite 100
PMB 2136
Tampa, FL 33607-3896
United States
Email: LB@AStayAway.org
Phone: +1 (941) 237-0857
Website: astayaway.org